GP Practice Administration Apprentice
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Company: Dr Khokher & Partners (Queens Park Surgery)
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Location: Bedford, MK40 4HR
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Type: Apprenticeship
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Salary: £14,526.20 per year
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Sector: Business Services
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Ref: VAC-14201
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Application Deadline Date: 17/10/2025
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Start Date: 01/11/2025
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Positions Available: 2
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Working Week: Monday to Friday
Brief Description
Are you looking for a business apprenticeship? Dr Khokher & Partners are looking for an apprentice to learn and assist with the administration of their GP practice in Bedford. You will learn many aspects of the business and work in several areas in the practice including reception.
Qualifications Required
To be considered for this role you will ideally need to have GCSE grade 9-3 (A*- D) in English and GCSE grade 9-4 (A* - C) in maths.
If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - jcarter@bedford.ac.uk or 01536 413508
Personal Qualities
Be kind to colleagues and patients.
Work well as a team and independently.
Be keen and willing to learn and ask questions.
Skills Required
Good communication skills.
Good IT skills.
Training to be Provided
- Level 3 Business Administration
- Level 2 Functional Skills English and maths
Future Prospects
The employer have taken several apprentices in the past so this may be a permanent position at the end of the apprenticeship.
Vacancy Detail
Dr Khokher & Partners are based at Queens Park Surgery in Bedford. This is a busy GP Practice and they are looking for two apprentices to join their team.
So, what will you be doing in this role?
You will be entering data onto their computer system (A&E notes, smears, results etc) and using Microsoft Word, Excel and in-house clinical computer systems.
Typing of letters, reports and referrals.
Upkeep of computer and the management of computer problems including dealing with patient queries by telephone or in person. And dealing with GP enquiries, referrals and medico-legal reports.
Liaison with hospital (private and NHS) re: appointments/queries and entering of reports/registration/maternity/contraception/minor surgery onto computer and dealing with any claims, as well as entering of registration details and upkeep of patient information.
Management of targets: Cervical cytology, immunisations, contraception and managing Quality and Outcome Framework (QOF) targets.
Scanning of information onto computer records and photocopying of notes for solicitors, employment reports, insurance purposes etc.
Ordering of Health Authority and hospital stationery and dealing with postal services.
You will learn to read coding correspondence and attend courses and meetings as required.
It will be vital to maintain clinical confidentiality at all times.
You will also learn reception duties and how reception works - most staff have to spend time in reception - this is often the patients first point of contact and it is very important to understand how to communicate with patients.
Other Information
Confidentiality is key in general practice, nothing must be mentioned outside the practice, even to family. Patients will trust you with their personal information and you will have to maintain that trust. It is a really busy practice. The employer really want people who are prepared to go the extra mile. They encourage suggestions that improve patient care, employee conditions and for the practice. Candidates must carry out an initial interview with a member of the Tresham College Apprenticeship Recruitment Team. Please be aware that the closing date is subject to change without prior notice.