Job Title : Receptionist Apprentice
Employer : Verifile
Location : BEDFORD, Bedfordshire, MK44 3JZ
Position Type : Apprenticeship
Sector : Admin/ Office / HR
Vacancy Reference : VAC-12005
Brief Description : As an apprentice you will enjoy learning on the job while providing support and delivering excellent Administration and Customer Service as a front of house receptionist.
Qualifications Required : Minimum of 4 GCSEs at A*- C/9-4 (including maths and English) and or the equivalent.
Vacancy Detail : As an apprentice you will enjoy learning on the job while providing support and delivering excellent Administration and Customer Service as a front of house receptionist. You will be the face of Verifile, representing the company in a professional manner and optimising the customer and visitor experience.
The role is varied and will include being the first point of contact for all telephone enquiries and visitors to our offices in Bedford. You will learn how to best assist the office manager with the day to day running of the facilities, as well as given proper guidance and training around delivering administrative support.
Answering & directing telephone inquiries
Greeting visitors and professionally liaising with internal staff
Managing the ordering and usage of stationery and office consumables
Coordination of travel for staff via Railblazers
Organisation and facilitation of meeting rooms, room layout, refreshments & lunch
Managing incoming and outgoing post
Answering email inquiries (using Microsoft Outlook)
Assisting with scanning, photocopying and printing of documents
Organising paperwork, documents and computer-based information
Booking and coordinating couriers
Conducting ad-hoc meter readings
Responsible for the general tidiness of reception
Positions Available : 1
Working Week : Monday - Friday 8:30-5:30 (40 hours a week)
Salary : £240.00 Per Week
Application Deadline Date : 02/02/2020
Possible Start Date : 17/02/2020
Personal Qualities : Well organised, self motivated, good time keeper, resilient, willing to learn and a positive can do attitude.
You will have a passion around customer service with a real desire to support, have the ability to prioritise and build good rapports with colleagues and clients at every level.
Skills Required : Familiar with Microsoft packages (word, outlook), typing skills, confident and professional telephone manner.
Future Prospects : Permanent employee and salary increase
Training to be Provided : Business Administrator Level 3 Apprenticeship plus Level 2 Fuctional Skills in maths and English (if required). You will also study a range of topics including: IT, Record and document production, Decision making, Planning and organisation, Project management, Policies, Relevant regulations, Stakeholders, Processes and external environment factors.
Other Information : All candidates will need to attend an initial interview with a member of the apprenticeship recruitment team at Bedford College, and complete an online maths and English initial assessment for the application to be processed accordingly.
Successfully shortlisted candidates will complete a telephone interview before progressing to a face to face interview.
Things to consider : There is a bus route to Priory Business Park Bedford which is situated just outside of Bedford town centre - please ensure your travel needs would be covered before applying to this role.
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