Travel Agency Apprentice
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Company: Global Travel Experts
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Location: Bedford, MK40 1AL
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Type: Apprenticeship
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Salary:
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Sector: Admin/ Office / HR
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Ref: VAC-11959
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Application Deadline Date: 22/10/2019
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Start Date: 11/11/2019
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Positions Available: 1
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Working Week: 40 Hours a Week (flexible working days including some Saturdays 10am-5pm)
Brief Description
To work in a friendly family-run retail environment, meeting and greeting visitors in a polite and friendly manner. Taking telephone calls, passing messages, dealing with customers & working on the in-house back office system.
Qualifications Required
You will need four GCSEs including maths and English at grade 4/C and above.
Personal Qualities
Presentable
Good organisation
Ability to prioritise work
Friendly and patient
Willing to Learn
Skills Required
Good Communication Skills
Self-motivated
Adaptability
Confident
Training to be Provided
Business Administrator Level 3 Apprenticeship plus Level 2 Fuctional Skills in maths and English (if required) and Level 2 Functional Skills in ICT. You will also study a range of topics including: IT, Record and document production, Decision making, Planning and organisation, Project management, Policies, Relevant regulations, Stakeholders, Processes and external environment factors.
Future Prospects
Possibly a full time position within the team.
Vacancy Detail
To work in a friendly family-run retail environment, meeting and greeting visitors in a polite and friendly manner. Taking telephone calls, passing messages, dealing with customers & working on the in-house back office system.
This is an exciting and varied role working in a friendly family run environment. As part of this apprenticeship you will be:
1. To greet visitors/customers existing and new with a smile and a friendly attitude.
2. To be willing to learn different areas of the travel industry and the back office system.
3. To prepare and send travel documents to customers via e-mail or post.
4. To prepare customer quotes for holidays and travel occasionally.
5. To prepare reports and documents.
6. Taking telephone calls and passing on messages to the relevant team member,
Other Information
***The successful candidate will get discount on holidays!!***