Sales Administrator Apprentice

Company: Goodwills Legal Services Limited
Location: Bedford, MK40 3JY
Type: Apprenticeship
Salary: £16,000.00 per year
Sector: Admin/ Office / HR
Ref: VAC-14641
Application Deadline Date: 23/08/2026
Start Date: 07/09/2026
Positions Available: 1
Working Week: Monday to Friday, 9:00am to 5:30pm (1 hour unpaid lunch break)

Brief Description

Goodwills Legal Services Limited, based in Bedford, are looking for an organised, professional, and customer-focused Sales Administrator to join their expanding Estate Planning team. This is an excellent opportunity for someone who wants to begin a long-term career within a successful and growing organisation.

Qualifications Required

To be considered for this role you will ideally need to have GCSE grades 9-4 (A*- C) in English and maths.
If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - rstevens@bedford.ac.uk or 01234 291742

Personal Qualities

- A professional and empathetic approach when dealing with clients
- Dependable and punctual, with a strong sense of personal responsibility
- Strong attention to detail and a high level of accuracy

Skills Required

- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Excellent organisational skills
- Ability to work effectively both independently and as part of a team

Training to be Provided

- Level 3 Business Administration
- Level 2 Functional Skills English and maths

Future Prospects

On successful completion of the apprenticeship, the successful candidate will have the opportunity to progress within the company both in terms of position and pay, this includes joining other departments within the firm. Additionally, the successful candidate could undertake further qualifications.

Vacancy Detail

Goodwills Legal Services Limited have over 20 years of experience providing trusted estate planning services across England and Wales. They work directly with clients and alongside financial advisers, mortgage brokers, and estate planning professionals to deliver tailored advice and professionally drafted legal documents.

Their experienced team are committed to clear, personalised guidance, never a one-size-fits-all approach. With fully insured services, high ethical standards, and access to a wider range of legal services through their sister company, Premier Solicitors, they provide reliable, cost-effective estate planning solutions with complete peace of mind.

The successful candidate will play an important role in supporting both consultants and clients throughout the estate planning process, ensuring that every client receives a high standard of service from their initial enquiry through to the completion of their case.

The role involves providing administrative support to the Sales Team, responding to client enquiries by telephone, email, and online, and preparing client documentation, correspondence, and new instructions for processing. Maintaining accurate client records and updating information within the company's CRM system, including matching client payments, will also form a key part of the role.

Working closely with clients and colleagues across different departments, the Sales Administrator will help ensure that cases progress smoothly by monitoring outstanding documentation, following up with clients when required, and assisting with the efficient processing of work. Additional responsibilities include producing reports, supporting sales and processing performance monitoring, completing administrative tasks accurately while following company procedures and compliance requirements, and providing general administrative support to the wider business.

The role also involves working alongside senior management to help introduce and improve business processes where needed, as well as ensuring that marketing, sales, and training materials are well organised and maintained. As the company continues to grow, this position offers genuine opportunities for career progression, with the potential to develop into either the Sales Team or the Legal Team, depending on individual performance, skills, and the needs of the business.

Other Information

Goodwills are conveniently located with excellent public transport links. Free on-site parking is available for employees, including at weekends.

Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team if they meet the initial criteria as part of the recruitment process.

Only Candidates who have fully completed the application will be considered and please be aware that the closing date is subject to change without prior notice.