Business Administration (Non-Clinical) Apprentice
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Company: The DE Parys Group
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Location: Bedford, MK40 2TX
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Type: Apprenticeship
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Salary: Apprenticeship Minimum Wage
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Sector: Health Sector
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Ref: VAC-14523
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Application Deadline Date: 02/08/2026
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Start Date: 14/09/2026
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Positions Available: 1
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Working Week: Monday to Friday / 37.5 hours per week / within the hours of 8.00am to 6.30pm (your working pattern will vary, depending on the team you are supporting/Rotas will be shared as far in advance as possible/You will be paid for all breaks)
Brief Description
The De Parys Group Surgeries, are seeking a motivated and organised Non-Clinical Administration Apprentice to join their team. This role is ideal for someone who is customer focused, has strong attention to detail and is looking to build a strong foundation for a career in business administration.
Qualifications Required
To be considered for this role you will ideally need to have GCSE grades 9-4 (A*- C) in English and maths.
If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - rstevens@bedford.ac.uk or 01234 291742
Personal Qualities
- Friendly and approachable
- Reliable
- Calm under pressure
- Empathetic
- Organised
- Able to work as part of a team
Skills Required
- Good IT skills
- Excellent written and verbal communication
- Good standard of English and Maths
- Ability to work accurately and pay attention to detail
- Willingness to learn
Training to be Provided
- Level 3 Business Administration
- Level 2 Functional Skills English and maths
Future Prospects
On successful completion of the apprenticeship, you will be well placed to apply for permanent vacancies within the organisation. As a large GP organisation they regularly recruit into their reception, administration, medical secretary and patient services teams. The skills you develop will also be transferable to a wide range of NHS and primary care administrative roles.
Vacancy Detail
The De Parys Group Surgeries operate across four clinical sites in Bedford – Cauldwell Medical Centre Church Lane, Enhanced Service Centre Kimbolton Road and Bromham Surgery, with their admin hub being based in De Parys Avenue. They have an expanding patient list size of 46,000 and are responsibility for 22 Residential and Care Homes. They are also fortunate to have their own dispensaries at both their Enhanced Service Centre and Bromham sites.
This apprenticeship provides experience across four different non-clinical teams, providing an excellent introduction to the wide range of roles that support General Practice. You will develop practical skills in reception, patient communication, appointment management, referrals, administration, scanning and clinic. This broad exposure will help you develop a wide range of transferable NHS skills and discover which area of General Practice interests you most. You'll receive support throughout your apprenticeship from the Head of Operations and have the opportunity to apply for permanent roles within our organisation as they arise.
This role will involve working shifts between 8.00am and 6.30pm. You will work across all four teams and you will be taught to carry out some of the basic functions in each team including:
Patient Access (PACS): The Patient Access team is the first point of contact for many patients. You will gain experience in customer service, booking appointments, answering telephone calls, supporting reception and directing patients to the most appropriate service.
Medical Secretaries: This team supports their GPs by arranging referrals to hospitals and community services. You will learn how referrals are prioritised, how to prepare referral documentation and how administrative teams contribute to patient care.
Administration: The Administration team are responsible for registering patients, processing incoming correspondence, scanning documents and clinical coding. This role develops excellent attention to detail and organisational skills.
Patient Services Care Coordination: This team supports patients requiring additional assistance, including care home residents, urgent suspected cancer referrals and private medical work. You will gain experience coordinating patient care and supporting clinical teams with a variety of administrative processes.
Other Information
Consider your travel arrangements, as you will need to travel between sites as part of your training (working hours may vary between 8.00am and 6.30pm depending on the team you are supporting).
Interviews will be week commencing 10th August (date to be confirmed).
Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team if they meet the initial criteria as part of the recruitment process.
Only Candidates who have fully completed the application will be considered and please be aware that the closing date is subject to change without prior notice.