Office Administrator Apprentice

Company: Corvee Property Services Ltd
Location: Kettering, NN15 6BN
Type: Apprenticeship
Salary: £12,480.00 per year
Sector: Business Services
Ref: VAC-14531
Application Deadline Date: 26/07/2026
Start Date: 03/08/2026
Positions Available: 1
Working Week: Monday to Friday 9.00am to 3.00pm

Brief Description

Are you looking for a career in business? Corvee Property Services in Kettering are looking for a business apprentice who will play a key role in the day-to-day running of the office, acting as a central point of contact between customers, engineers and management team. You will also achieve a business qualification.

Qualifications Required

To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and maths.

If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - apprenticeships@bedford.ac.uk or 01536 413508

Personal Qualities

Professionalism – acting as a positive role model with a professional approach to customers and colleagues

Personal qualities – showing initiative, integrity and a positive attitude

Managing performance – taking responsibility for your own work, accepting feedback and committing to continuous improvement

Adaptability – responding well to change and the varied demands of a busy office

Responsibility – demonstrating accountability and reliability in day-to-day duties

Quality – taking pride in your work and maintaining high standards

Decision making – using sound judgement and knowing when to escalate issues

Skills Required

IT – confident use of Microsoft Office (Word, Excel, Outlook) and company software systems

Communication – strong verbal and written communication with customers, colleagues and suppliers

Interpersonal skills – building positive working relationships across the business

Planning and organisation – managing your own workload, prioritising tasks and meeting deadlines

Training to be Provided

- Level 3 Business Administration
- Level 2 Functional Skills English and maths

Future Prospects

The opportunity of a permanent, full-time Business Administrator position on successful completion of the apprenticeship
Progression routes towards Senior Administrator or Office Manager as the business continues to grow
The opportunity to specialise in areas such as accounts and invoicing, sales and client relationships, or job scheduling and operations coordination
Support for further qualifications for the right candidate, such as a Level 4 apprenticeship, AAT accounting or team leading qualifications

Vacancy Detail

Corvee Property Services in Kettering help to keep Northamptonshire homes safe, warm, and running — and do it in a way that homeowners can trust completely. That means Gas Safe engineers on every gas job, free no-obligation quotes before they start.

They are now looking for an apprentice to join their friendly team.

This is an excellent opportunity for a motivated individual to gain hands-on experience across all areas of business administration while working towards a nationally recognised Level 3 Business Administrator qualification. The successful candidate will play a key role in the day-to-day running of the office, acting as a central point of contact between customers, engineers and the management team.

Full training and support will be provided throughout the apprenticeship, with dedicated time allocated each week for off-the-job training and coursework in line with the apprenticeship standard.

Key Duties and Responsibilities:

Customer Service & Communications:

Answering incoming calls and making outbound calls to customers in a professional and friendly manner

Booking appointments, confirming job details and providing updates to customers

Handling customer enquiries and complaints, escalating to management where appropriate

Following up with customers after completed works to gather feedback and ensure satisfaction

Sales & Business Development:

Contacting new and existing customers to promote the company's services

Following up on quotations and converting enquiries into confirmed bookings

Supporting the preparation of quotations, estimates and sales correspondence

Assisting with marketing activities, including social media and email campaigns

Helping to build and maintain relationships with key clients such as estate agents and landlords

Administration:

Producing, formatting and maintaining accurate records, letters, emails and reports

Data entry and maintaining customer and job records on company systems

Raising invoices, processing purchase orders and assisting with basic financial administration

Filing, scanning and general office duties to keep the office running smoothly

Managing diaries and scheduling jobs for engineers

Ordering office supplies and materials as required

Handling incoming and outgoing post and email correspondence

Liaising with Engineers & Management:

Acting as the first point of contact between the office, engineers on site and management

Communicating job details, changes and updates to engineers throughout the day

Assisting management with reports, meeting preparation, minute taking and ad hoc projects

Supporting the planning and coordination of workloads and schedules

Other Information

Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please be aware that the closing date is subject to change without prior notice.