Business Administration Apprenticeship (Surface Access - Commercial)

Join the Surface Access Team in London Luton Airport's Commercial Department as an Apprentice - London Luton Airport Apprenticeship Programme.

This is an exciting opportunity through the London Luton Airport Apprenticeship Programme. This opportunity is for local residents from LU1 to LU4 to join the Surface Access team. London Luton Airport are looking for people who really know the town and how it works, ready to roll their sleeves up, and bring fresh ideas into how they plan and improve public transport, walking, and cycling to and from the airport. You'll also be working towards a Level 3 Business Administrator qualification with Bedford College Group.

This is your chance to be at the heart of their mission to grow London Luton Airport’s commercial success, through unlocking key transport objectives outlined in their Surface Access Strategy and have a real impact on staff, passengers, partners, and business performance. As part of the dynamic and fast-paced Commercial directorate you will also have the opportunity to work with other teams including Car Parking, Retail, Revenue & Strategy, and Commercial Property; adapting to business needs and getting a 360° insight into how the airport’s Commercial directorate works.

About the Apprenticeship
The Level 3 Business Administrator Apprenticeship will give you the skills and knowledge to provide high-quality business support and coordination in a large, dynamic organisation. You'll learn how to manage information, support commercial decision-making, and gain valuable hands-on experience at the airport.

Your Role at London Luton Airport Will Include:
• Supporting the Surface Access team with day-to-day administrative tasks.
• Assisting in the preparation of reports, presentations, and business proposals for transport operators and other key collaboration partners.
• Conducting research on new transport route opportunities to support business development initiatives.
• Collaborating with Marketing, Sustainability, Procurement, Finance, and Legal teams to deliver on our key transport objectives.
• Helping to coordinate meetings, minute-taking, and following up on actions.
• Supporting our Travel Plan Executive in the delivery of Staff Travel initiatives, events and engagement campaigns
• Contributing to the preparation of commercial agreements and documentation.
• Supporting the organisation of partner visits, events, and promotional activities
• Assisting in updating internal systems and databases with accurate information
• Tracking spend and highlighting any budget risks to leaders
• Supporting the team in preparing submissions for awards and industry accreditations
• Assisting with internal communications to share commercial updates with colleagues
Helping to organise travel, logistics, and other arrangements for the Aviation Commercial team

Training & Qualification
• You will be enrolled in the Level 3 Business Administrator Apprenticeship with Bedford College, where you'll gain specialist knowledge in business operations, administration, stakeholder engagement, and compliance.
• Delivered by an accredited provider, blending on-the-job experience with classroom learning

The successful apprentice will attend 10 mandatory monthly delivery sessions in college from 9.30am to 4.30pm, apprentices can attend Bedford or Dunstable campus and will cover topics such as:
• Introduction, Managing Performance, Professionalism and Quality
• The Organisation, Value of your Skills and Personal Qualities
• Legislation, Regulations, Policies, Procedures and Processes
• IT, Record and Document Production Skills
• Stakeholders, Communication and Interpersonal Skills
• Planning and Organisation
• Business Fundamentals including Decision Making and Problem Solving
• External Environmental Factors
• Project Management
• Project Workshop