Consumer Sales Apprentice
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Company: Talk Uk Telecom Ltd
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Location: Luton, LU2 8DL
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Type: Apprenticeship
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Salary: £14,722.50 per year
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Sector: Information and Communication Technology (ICT)
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Ref: VAC-13838
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Application Deadline Date: 27/04/2025
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Start Date: 26/05/2025
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Positions Available: 1
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Working Week: Monday to Friday 9am to 5.30pm
Brief Description
Exciting Sales Apprentice opportunity – earn while you learn, with a salary + commission at Talk UK Telecom, In Luton! Studying a Business and Administration Level 3 Apprenticeship, leading to a Sales Executive Level 4 Apprenticeship with a promotion!
Qualifications Required
To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and Maths.
If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - Apprenticeships@bedford.ac.uk or 01234 291225
Personal Qualities
Professional approach towards working
Reliable
Confident
Good at problem solving
Enjoy a fast paced environment
Ambitious
Skills Required
Confident, especially on the telephone
Excellent telephone manner
Driven to achieve
Can communicate at different levels
Willingness to learn
Training to be Provided
- Level 3 Business Administration
- Level 2 Functional Skills English and maths (If required)
Future Prospects
This apprenticeship is just the beginning! With the training and experience gained from successfully completing the program, you will have the opportunity to advance into Account Management or New Business Sales, paving the way for a successful career in telecommunications while completing the Level 4 Sales Executive qualification.
Vacancy Detail
An exciting opportunity to join Talk UK Telecoms as a Consumer Sales Apprentice. You will start your journey by completing a Business & Administration Level 3 Apprenticeship, and once this is completed you have the opportunity to move upwards onto a Sales Executive Level 4 Apprenticeship.
In this role you will be working with the wider team at Talk UK and will be mentored and trained to become an effective member of the team, working with Talk UK consumer customers.
The role responsibilities include dealing with any customer service queries, Such as billing queries or problems with phones, and getting these resolved, as well as proactively reaching out to customers to ensure they are happy with the service and address any concerns.
In addition, you will be responsible for managing contract renewals, talking though options and helping the consumer determine their preferred course of action moving forward. Each renewal will earn the apprentice a bonus payment.
**The interview and start date can be agreed with suitable applicants**
**Please note this opportunity can lead onto becoming an Account Manager and completing a Sales Executive Level 4**
**Remember there are opportunities to earn more money in the bonus scheme**
Other Information
1. Location & Transport – Can you easily get to our office in Butterfield Green in Luton? Do you have reliable transport or access to public transport to ensure you can arrive on time each day?
2. Commitment – Are you ready for a full-time apprenticeship, balancing learning with work responsibilities?
3. Career Goals – Are you genuinely interested in sales and looking to build a career in it? 4. Communication Skills – Sales requires talking to customers—are you comfortable speaking with people on the phone and keen to develop this skill?
5. Earning Potential – The role includes commission—are you motivated by performance-based earnings?
6. Attitude & Work Ethic – Are you proactive, willing to learn, and open to feedback? Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please be aware that the closing date is subject to change without prior notice.