Business and Customer Care Apprentice

  • Company: Evess Group
  • Location: Bedford, MK45 3RG
  • Type: Apprenticeship
  • Salary: £12,480.00 per year
  • Sector: Business Services
  • Ref: VAC-13274
  • Application Deadline Date: 31/05/2024
  • Start Date: 03/06/2024
  • Positions Available: 1
  • Working Week: Monday to Friday 9.00am to 5.00pm

Brief Description

Are you looking for a business apprenticeship? Evess Group in Bedford would like you to join them. Do you like speaking to people on a day to day basis? Are you confident in speaking to new people? Do you like variety in a role? If so, apply now!

Qualifications Required

To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and maths

If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - call 01536 413508

Personal Qualities

Team player
Willing to learn

Skills Required

Ability to multi-task
Good IT skills
Excellent communication skills

Training to be Provided

- Level 3 Business Administration
- Level 2 Functional Skills English and maths

Future Prospects

As a growing company, you will have opportunities to move into a role upon successful completion of the apprentice either within the Customer Care department or another that you feel is more suited for you to develop into.

Vacancy Detail

Evess Group (trading name of Graduation Attire Ltd) embodies events that highlight the success in people's lives. A final choir performance, celebrating your achievement at a graduation and even completing the first steps to becoming a legal professional. Specialists in occasion, performance and ceremony supplies, Evess understand that ceremonial garments go beyond the material and accessories.

Evess are looking for a Business and Customer Care Apprentice to join them.

In this role you will be provide administrative support to the Client Retention and Customer Care team.

You will learn aspects of business admin and provide customer support to customers via email and telephone calls.

As well as this you will support events and provide ad hoc support to other departments when required.

You will learn all about customer care, client liaison, communicating with customers and suppliers by answering phones and dealing with emails and escalating any issues when required.
As well as this you will be processing customer orders using accounting software.

You will be updating job flow management system and job platforms and also data entry.

Filing of receipts, emails and any other documents as required ensuring orders are dispatched according to set procedures.

Depending on your interests you can also get involved in other areas of the business such as IT & Marketing and helping with those responsibilities.

If they you are over 18 you will be invited to help out at some of the employers graduation events to see how they operate and getting involved with the support elements.

You will attend Bedford college once a month for 9 months, beginning in September 2024.

Other Information

This a role that is centred around graduation events and this role involves providing support at all stages including the potential to be working at one of the sites around the UK. It's a small friendly team that prioritise learning opportunities and helping each other, including apprentices, navigating the day to day of business operations and interactions.

Candidates must carry out an initial interview with a member of Bedford College.

Only candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice.

Ready to start your adventure?