Customer Service Recruitment Apprentice

Company: Tradeline Recruitment Ltd
Location: Bedford, MK41 7PH
Type: Apprenticeship
Salary: £14,000.00 per year
Sector: Customer Services
Ref: VAC-12657
Application Deadline Date: 29/01/2023
Start Date: 06/02/2023
Positions Available: 1
Working Week: Monday to Friday 8:00am to 5:00pm (40hours a week- 1 hour lunch)

Brief Description

Do you want to work for a company that takes you abroad when targets are met? Can you see yourself flying to Portugal and Marbella and having overnight stays in London as a reward for your hard work? You will be working closely with a team of consultants to help assist them with managing applicants within their construction recruitment agency.

Qualifications Required

To be considered for this role you will ideally need to have GCSE grades 9-3 (A*- D) in English and maths or the ability to work towards Level 2 Functional Skills during the programme.

If you don't meet the entry requirements for this vacancy but are still interested in an apprenticeship, please contact our dedicated Apprenticeship Recruitment Team who can discuss this with you further - apprenticeships@bedford.ac.uk or 01234 291375

Personal Qualities

Hard working
Confident
Team player who is keen to be part of a busy office and sociable team

Skills Required

Proficient IT skills
Good communication and written skills
Good telephone manner/confident on the phone

Training to be Provided

You will gain the following qualifications:
- Level 2 Customer Service Practitioner Apprenticeship
- Functional Skills in English and maths (if required)

You will also study a range of topics including: Knowing your customers, Understanding your organisation, Meeting regulations and legislation, Systems and resources, Your role and responsibility, Customer experience, Product and service knowledge, Interpersonal skills and Communication

Future Prospects

Once the apprenticeship is complete there is opportunity to join their lively team and progress to a Resourcer or Consultant.

Vacancy Detail

Tradeline is a well-established independent recruitment agency supplying temporary, freelance and permanent staff to the construction and associated industries.

When targets are met, the Tradeline team fly out to countries such as Spain and Portugal, have overnight stays in London with meals out, complete activities such as bowling and there is a pool table in office with music in their relaxed office environment.

Part of your role will include answering phone calls, liaising with numerous consultants and administrative staff, checking that the worker and the client are both happy, recording details from the prospective candidates on to the system, maintaining relationships with existing clients and ensuring the smooth transition for any new clients (this will be via email, phone and face to face).

Other Information

Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.

Only Candidates who have fully completed the Application will be considered. Please be aware that the closing date is subject to change without prior notice.