Business Administrator Apprentice
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Company: Enerco Doors & Loading Bay Solutions Ltd
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Location: Kempston, MK42 7QB
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Type: Apprenticeship
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Salary: £281.00 per week
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Sector: Business Services
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Ref: VAC-12445
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Application Deadline Date: 31/01/2022
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Start Date: 14/03/2022
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Positions Available: 1
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Working Week: Monday to Friday, 8:30am - 5:00pm (1 hour unpaid lunch break)
Brief Description
An exciting opportunity has arisen at Enerco Doors & Loading Bay Solutions for a Business Administration Apprentice within their busy Service & Installations Department. The company are looking for a highly motivated, flexible and dynamic apprentice to join their expanding team.
Qualifications Required
To be considered for this role you will ideally need to have GCSE grades 9-4 (A*- C) in English and maths or the ability to work towards Level 2 Functional Skills during the programme.
If you would like further clarity or to speak to someone regarding these requirements, please contact us on 01234 291375 and we can discuss further with you.
Personal Qualities
A growth mindset and passion for learning.
Able to prioritise workload
Proactive
Can work well in a team as well as on own initiative
Accurate & precise
Approachable
Punctual
Calm under pressure
Skills Required
Good time management, critical, and interpersonal skills.
Excellent problem-solving and troubleshooting abilities.
Good IT skills
Excellent organisational skills
Excellent verbal & written communication skills
Training to be Provided
You will gain the following qualifications:
- Business Administrator Level 3 Apprenticeship
- Level 2 Functional Skills in maths and English (if required).
You will also study a range of topics, including: IT, record and document production, decision making, planning and organisation, project management, policies, relevant regulations, stakeholders, processes and external environment factors.
Future Prospects
Opportunity to progress within business into permanent role or build good foundation for administrative positions in the job market/industry.
Vacancy Detail
The administrator role is the main point of contact for all department enquiries, therefore excellent communication skills are required to prioritise and resolve all queries in a timely and appropriate manner. The administrator will play a key part in the smooth running of the office and will need to be able to use their initiative when dealing with enquiries, to ensure a successful outcome. The role demands the ability to communicate at all levels with customers, colleagues, engineers and suppliers whilst maintaining a high standard of service to meet the needs of the customer.
The company aims to deliver a highly effective and efficient service to ensure high standards of customer service and you will be required to support all administrative aspects of the service to achieve these outcomes. The successful candidate will be innovative, resourceful with a 'can-do' approach and flexible towards the needs of a developing service.
During your training you will be identifying and analysing data to constantly improve data quality, customer service and subsequent departmental performance.
During your apprenticeship you will be working across a number of departments to be given an overview and insight into the day to day activities:
Service & Installations
Take incoming calls and assist with queries
Process new repair & maintenance orders
Follow up delivery dates & book in purchase orders
Confirm upcoming jobs with customers
Book accommodation for upcoming jobs where engineers have been asked to work away
Update Inventory Records
Sales & Marketing
Request Door/Part prices from suppliers
Prepare quotations and raise sales orders
Follow up outstanding quotes and report on findings
Send drawing approvals
Detail Order Requirements
Update Social Media Account
Finance & Admin
Credit Control
Follow up outstanding invoices which are due for payment
Allocate customer receipts
Match Credit Card Receipts
Order office supplies
Book company vehicles for service & repairs and monitor weekly vehicle checks
Scanning/Archiving
Other Information
Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.
Only Candidates who have fully completed the Application will be considered. Please be aware that the closing date is subject to change without prior notice.
20 days annual leave plus bank holidays pro-rata, holiday period runs from 1st January 2022 to 31st December 2022