Technical Support Engineer Apprentice
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Company: AcSoft Ltd
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Location: Bedford, MK44 2YA
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Type: Apprenticeship
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Salary: £250.00 per week
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Sector: Engineering
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Ref: VAC-12429
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Application Deadline Date: 29/05/2022
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Start Date: 27/06/2022
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Positions Available: 1
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Working Week: Mon to Fri 8:30am to 4:30pm (30 min lunch break)
Brief Description
Do you enjoy engineering? Are you about to complete your GCSE's and want to begin a career in engineering?
AcSoft Ltd in Thurleigh are looking for a Technical Support Engineer Apprentice with an interest in technology. The work will be split between providing technical support and working with their calibration laboratory testing sound monitors.
Qualifications Required
To be considered for this role you will ideally need to have GCSE grades 9-4 (A*- C) in English and maths or the ability to work towards Level 2 Functional Skills during the programme.
If you would like further clarity or to speak to someone regarding these requirements, please contact us on 01536 413508 and we can discuss further with you.
Personal Qualities
Proactive, positive and passionate with the drive and ambition to achieve results
Driven and highly motivated by success
Good attitude
You should have a keen interest in technology
Skills Required
Good knowledge in Microsoft packages
Good communication skills both written and spoken
Ability to work on own initiative but to also be a team player
Training to be Provided
Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Technical Support
Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)
Future Prospects
Potential full time permanent role in the technical support department earning £22k to £28k per year on successful completion of the apprenticeship.
Vacancy Detail
Are you looking for a career in Engineering with a good salary and potential to earn much more on completion of your apprenticeship?
AcSoft Ltd in Thurleigh are a world leading supplier of noise and vibration monitoring instrumentation They build and sell monitoring systems for measuring noise and vibration. This ranges from a simple handheld instrument right through to a complex system including hardware, software and transducers that might be used by Jaguar Land Rover to measure how noisy (or quiet!) their new cars are or by Sennheiser to look at the quality of the sound reproduced in their headphones.
Below are details of what you will be doing:
- You will be trained to use the test equipment as the customer equipment is taken through various tests to make sure that readings are correct and adjustments are made as
necessary and then a calibration certificate is issued. (It is important that a customers equipment gives them the correct reading for the noise they are measuring so they send it
back for calibration in the laboratory)
- Write test procedures so that the company have a set way to test and calibrate the equipment and technical support is involved in this.
- You will be helping to build power systems. (The company also build solar and wind powered generation systems for use with equipment when it is located somewhere where
there is no power. For example, they have lots of equipment measuring noise levels while they construct the HS2 train line and there is no mains power in many of the
locations.
- Working with customers by telephone, email and on-site to help setup and configure new instruments, systems and software
- Repair and maintenance of customer systems where necessary
- Use and maintenance of in-house calibration equipment and systems
- Liaising with equipment manufacturers to ensure instrument specifications are fully understood
- Contacting and informing customers on turnaround times, and repair recommendations
- Developing new test procedures for devices not covered by existing system
All the above will obviously be after full training.
Other Information
The company is currently based in Thurleigh but is moving to Bedford in April/May 2022. You will need to be able to commute to Thurleigh until the move.
Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.
Only Candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice.