NHS Apprentice Social Therapist/Support Worker (Luton) NHS - Coral Ward

To assist all ward-based staff to encourage service users to meet and spend time with other people for therapeutic purposes, to reduce feelings of isolation and to aid the recovery process.

To support the Social Therapists/Associate Nurse with every day care of service users and to observe the assessment and care plan process; observe CPA’s ward reviews, Mental Health Review Tribunals and Managers Hearings .

To provide support with individual and group activities with the service users on the ward to aid in their recovery and awareness.

• Use a range of communication skills to support ward staff to ensure service users are engaged in a meaningful way, and receive treatment required for their well-being.

• Provide effective means of communication with staff and service users in line with the ward philosophy of care and service.

• To build and maintain therapeutic relationships, which result in positive outcome for patients and aids recovery.

To communicate with clients and the team with optimism and enthusiasm whilst being sensitive to the complex and diverse needs of the clients.

• To work in accordance with the Trust Information Sharing Policy and Data Protection Acts, ensuring that all written and electronically stored information is accessible only to authorised personnel.
• Deal with distressing and challenging situations in a sensitive and non-threatening way to reduce anxieties and promote effective resolutions. Seek support from ward staff immediately
• Flexible approach, able to recognise signs of stress in self and others and take the appropriate action to seek support and guidance.
• Acknowledge own strengths and limitation and discuss/identify training and development needs in management supervision.
• Remain optimistic in therapeutic engagement with patients
• To work within the patient to patient anti bullying policy and assist with providing support to bullies, victims and other members of the nursing team.