Call Handler Administration Apprentice
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Company: AR Security Systems Ltd
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Location: Bedford, MK42 7PN
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Type: Apprenticeship
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Salary: £200.00 per week
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Sector: Admin/ Office / HR
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Ref: VAC-12401
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Application Deadline Date: 09/01/2022
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Start Date: 17/01/2022
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Positions Available: 1
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Working Week: Monday to Friday 9.00am to 5.00pm
Brief Description
Are you an organised person who enjoys arranging tasks? A R Security Systems Ltd are looking for a Call Handler Administration Apprentice to support the purchasing and finance department with their administration tasks alongside organising and booking call outs for Engineers.
Qualifications Required
To be considered for this role you will need GCSE's (or equivalent) at grades 9-3 (A*-D) including maths and English.
Personal Qualities
Good sense of humour
Friendly
Skills Required
Good communication
Able to work well under their own initiative within a team
Training to be Provided
You will gain the following qualifications:
- Business Administrator Level 3 Apprenticeship
- Level 2 Functional Skills in maths and English (if required).
You will also study a range of topics, including: IT, record and document production, decision making, planning and organisation, project management, policies, relevant regulations, stakeholders, processes and external environment factors.
Future Prospects
The potential to gain more experience within the company.
Vacancy Detail
Are you an organised person who enjoys arranging tasks? A R Security Systems Ltd are looking for a Call Handler Administration apprentice to support the purchasing and finance department with their administration tasks alongside organising and booking call outs for Engineers.
Main roles and responsibilities for the apprentice will include:
-Taking phone calls from customers
-Monitoring and distributing call outs
-Log calls and assign to operations managers
-Liaising with engineers
-Providing the MD with daily information for calls outs
-Checking and reconiciling all supplier invoices
-Preparing payments to be processed for MD, reconciliing credit card monthly
-Returning fault/broken equipment to suppliers