Technical Engineer Apprentice
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Company: Trumpf Ltd
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Location: Luton, LU2 9NL
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Type: Apprenticeship
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Salary:
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Sector: Engineering
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Ref: VAC-12168
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Application Deadline Date: 25/10/2020
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Start Date: 06/01/2021
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Positions Available: 2
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Working Week: 39hrs pw Mon-Fri
Brief Description
Trumpf are looking for an apprentice to support customers with breakdowns / repairs / maintenance and programming of the latest TRUMPF machines.
Qualifications Required
To be considered for this role you will need a minimum of four GCSEs at grades 9-4 (A*-C) , including English, maths and science, or equivalent or a technical based subject such as engineering or product design. Alternatively you can progress from a relevant Level 2 Intermediate Apprenticeship programme
CAD experience desirable but not essential
Personal Qualities
• Initiative
• Teamwork and coordination
• Good Time management
• Customer service orientation
• Professional phone manner
• Motivated
• Willing to learn
• Deliver clear and concise instructions
• Good presentation, communication and decision making skills
• Competent in being proactive and reactive with customers
• Positive and calm during difficult situations with internal and external customers
• Effective planning abilities
• Customer integrity to be maintained at all times
Skills Required
• Electrical / mechanical knowledge or enthusiasm
• Cad or / and design knowledge or enthusiasm
• Good time management
• The ability to follow instructions given
Training to be Provided
Technical Support Technician - Level 3
EAL Level 2 Diploma in Advanced Manufacturing Engineering
EAL Level 3 AME - Technical Support Technician
Pearsons Level 3 Diploma & in Advanced Manufacturing Engineering
Future Prospects
The long term plan would be to work independently and to build a long career within TRUMPF
Vacancy Detail
Job Purpose
To support customers with breakdowns / repairs / maintenance and programming of the latest TRUMPF machines.
- Customer installations
- Remote customer support
- Supporting TRUMPF showroom
- Support Technical team
Primary Responsibility
- Supporting TRUMPF customers with service support
- Ensure the condition of the showroom machines are kept to the highest standards
- Support showroom & training teams with training courses
- Clear and concise logging of customer issues via SIS
- Learning TRUMPF machine portfolio & product knowledge
Other Information
Make sure that you have thoroughly thought through your travel arrangements to both work and college. This position is based in Luton, but you will be required to attend Bedford College as part of this apprenticeship programme.
This position will require you to start college in January.
Candidates must carry out an initial interview with a member of the Bedford College Apprenticeship Recruitment Team and complete an online maths and English test which will be sent out prior to your initial interview if you meet the entry criteria. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.
Only Candidates who have fully completed the Application will be considered. Please be aware that the closing date is subject to change without prior notice.