Are you interested in a Customer Service Apprenticeship?

Company: The Bedford College Group
Location: Bedford, MK42 9AH
Type: Apprenticeship
Salary: Apprenticeship Minimum Wage
Sector: Customer Services
Ref: VAC-12092
Application Deadline Date: 14/12/2020
Start Date: 08/02/2021
Positions Available: 1
Working Week: Monday- Friday (40 hours a week)

Brief Description

Do you have the skills needed for a role as a Customer Service Apprentice?

Qualifications Required

To be considered for this role you will need a minimum of four GCSEs at grades A*-C or 9-4, including English and maths, or equivalent.

Personal Qualities

• Self-motivated
• Dynamic personality
• Able to be part of a team but also work on own initiative
• Good time keeper
• Eye for detail

Skills Required

• Good organisational skills
• Focus on documentation
• Excellent communication skills
• Can work well in a team and use their own initiative
• Friendly

Training to be Provided

During this apprenticeship you will study a range of topics, including:

Knowing your customers
Understanding your organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Customer experience
Product and service knowledge
Interpersonal skills
Communication

You will gain the following qualifications:

Customer Service Practitioner Level 2

Vacancy Detail

We are looking for people who would love to begin an apprenticeship in Customer Service. If this is you then please apply and we can give you the help and advice you need. If you need some help with your CV or interview skills then we can do this for you. Or even if you just want some advice about apprenticeships or the qualifications you currently have, then please apply and we can contact you. We may be able to add you to our list of candidates, so that when a vacancy becomes available from various different employers we can contact you with details of the vacancies.

Other Information

*There is no employer attached to this vacancy*