Job Title : Are you interested in a Customer Service Apprenticeship?
Employer : Bedford College Professional Services
Location : Bedford, Bedfordshire, MK42 9AH
Position Type : Apprenticeship
Sector : Customer Services
Vacancy Reference : VAC-12092
Brief Description : Do you have the skills needed for a role as a Customer Service Apprentice?
Qualifications Required : You will need a minimum of three GCSEs at grades A*-D/9-3, including English and maths, or equivalent
Due to the current situation, please be aware that the predicted grades will be accepted when applying for an apprenticeship.
Vacancy Detail : We are looking for people who would love to begin an apprenticeship in Customer Service. If this is you then please apply and we can give you the help and advice you need. If you need some help with your CV or interview skills then we can do this for you. Or even if you just want some advice about apprenticeships or the qualifications you currently have, then please apply and we can contact you. We may be able to add you to our list of candidates, so that when a vacancy becomes available from various different employers we can contact you with details of the vacancies.
Positions Available : 1
Working Week : Monday- Friday (40 hours a week)
Salary : £166.00 Per Week
Application Deadline Date : 31/08/2020
Possible Start Date : 14/09/2020
Personal Qualities : • Self-motivated
• Dynamic personality
• Able to be part of a team but also work on own initiative
• Good time keeper
• Eye for detail
Skills Required : • Good organisational skills
• Focus on documentation
• Excellent communication skills
• Can work well in a team and use their own initiative
Training to be Provided : During this apprenticeship you will study a range of topics, including:
Knowing your customers
Understanding your organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility
Product and service knowledge
You will gain the following qualifications:
Customer Service Practitioner Level 2
Other Information : With effect from April 1st 2020 the National Minimum Wage (NMW) for Apprentices is £4.15 per hour. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship.
For all other Apprentices the National Minimum wage appropriate to their age applies. The wage for Apprentices applies to both time spent on the job plus time spent training.
Things to consider : Only Candidates who have fully completed the application will be considered. Please be aware that the closing date is subject to change without prior notice.
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