Administration Apprentice - Manufacturing Company HVAC Industry

  • Company: Scotswood Industries Ltd (RCM Products)
  • Location: Kempston, MK42 7BY
  • Type: Apprenticeship
  • Salary:
  • Sector: Admin/ Office / HR
  • Ref: VAC-11973
  • Application Deadline Date: 27/10/2019
  • Start Date: 18/11/2019
  • Positions Available: 1
  • Working Week: Monday to Thursday 08.00-4.30 Friday 08.00-12.00

Brief Description

Sales office administration role for a company manufacturing products for heating, ventilation and air conditioning.

Qualifications Required

You will need four GCSEs at grades A*-C or 9-4, or equivalent.

Other requirements: It is essential to have Level 1 English and maths and desirable to have Level 2 English and maths.

Personal Qualities

Confident, Friendly, Enthusiastic, Willing to learn, Flexible, conscientious, good time keeper, honest.

Skills Required

IT literate - comfortable with IT, phones, social media, keyboard skills, numeric. Fluent spoken & written English.

Training to be Provided

Business Administrator Level 3 Apprenticeship plus Level 2 Fuctional Skills in maths and English (if required) and Level 2 Functional Skills in ICT. You will also study a range of topics including: IT, Record and document production, Decision making, Planning and organisation, Project management, Policies, Relevant regulations, Stakeholders, Processes and external environment factors.

Future Prospects

Permanent role with in the Sales Team with opportunities to move into other roles within the team.

Vacancy Detail

Sales office administration role for a company manufacturing products for heating, ventilation and air conditioning.


Initial Tasks
• Filing
• Scanning – For new system SHAREPOINT
• Answering phones taking messages
• Customer Liaison – getting to know our customers
• Chasing outstanding information on live orders from customer
• Archiving


Next Steps
• Learning about our products, the factory and its departments
• Learning process & systems for new orders
• Learning about SAGE accounts & order software
• Learning, understanding & using SHARPOINT online document system
• Learning about EXCEL Quote logs

Future Projects
• SHAREPOINT – set up and monitor product photograph library
• Customer Care – Data Entry - with support start input of orders on SAGE
• Assist with updating and supporting company WEB site
• Learning how to quote

Other Information

Be aware that we are working in a factory environment (although role is based in an office outside the factory) and Health & Safety rules must be followed at all times.

Candidates must attend an initial interview with a member of the Bedford College Apprenticeship Recruitment Team and complete an online Maths and English test which will be sent out prior to your initial interview if you meet the entry criteria. Please note this is part of the recruitment process and must be completed in order for your application to be progressed to the next stage.

Bedford college withhold the right to close this vacancy early due to high numbers of applications.

The Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

This apprenticeship has expired