Team Administrator Apprentice
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Company: Chartered Institute of Legal Executives (CILEx)
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Location: Kempston, MK42 7AB
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Type: Apprenticeship
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Salary:
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Sector: Admin/ Office / HR
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Ref: VAC-11925
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Application Deadline Date: 01/09/2019
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Start Date: 07/10/2019
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Positions Available: 1
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Working Week: 37.5hrs pw Mon-Fri 9am -5pm
Brief Description
To provide administrative support to the Quality and Standards department. To complete the requirements of a Level 3 Business Administration Apprenticeship whilst in the role.
Qualifications Required
You will need four GCSEs at grades A*-C or 9-4, or equivalent.
Personal Qualities
• Excellent in both written and verbal communication
• Able to demonstrate an understanding of customer service
• Attention to detail.
• Good interpersonal skills with the ability to develop and maintain effective professional internal and external relationships.
• Excellent time management skills with the ability to take responsibility for own workload and meeting tight deadlines.
• Sound administrative skills with good keyboard skills with a high level of expertise in Word and Excel
Skills Required
• Able to work under supervision, meeting agreed deadlines and requesting help whenever required.
• Able to work calmly under pressure and deal with competing priorities.
• Good organisation skills
• Takes responsibility for own workload and performance
• Demonstrates a high level of accuracy in all areas of work.
• Excellent interpersonal and communication skills with the ability to communicate effectively with internal and external customers at all levels.
• Good written English skills with the ability to prepare reports and presentations under supervision
• Receptive to working in a changing environment and with a flexible attitude to work and be willing to take on cross-team responsibilities as required.
• Desire to succeed and progress
Training to be Provided
Business Administrator Level 3 Apprenticeship plus Level 2 Fuctional Skills in maths and English (if required) and Level 2 Functional Skills in ICT. You will also study a range of topics including: IT, Record and document production, Decision making, Planning and organisation, Project management, Policies, Relevant regulations, Stakeholders, Processes and external environment factors.
Future Prospects
To progress with the career of the apprentice.
Vacancy Detail
To provide administrative support to the Quality and Standards department. To complete the requirements of a Level 3 Business Administration Apprenticeship whilst in the role.
• Manage own diary and workload, taking responsibility for delivering work on time and to the standard required.
• Organise meetings involving internal and external participants, including booking rooms, arranging refreshments and taking and circulating minutes as required.
• Support the arrangements for Accreditation Visits, including booking travel and accommodation, collating and sending papers, and processing expenses claims.
• Schedule appointments and events, assisting the team with diary management where required.
• Keep well-organised files and records of activity
• Send correspondence to stakeholders in a range of formats, including email and formal letters
• Support colleagues to build strong working relationships with Accredited Centres
• Support colleagues with formal appeals and/or investigations into cases of alleged malpractice
• Keep SharePoint documents up to date and support colleagues in improving the way SharePoint is used
• Support colleagues in providing data reports and analysis to other parts of the business as required.
• Give feedback on team processes and suggest improvements.
• Undertake training consistent with developing skills relevant to the duties and responsibilities of the role.
• Undertake any other duties of a similar level and responsibility as may be required from time to time.