IT Apprentice

THIS IS A TERM TIME ONLY POSITION - To provide a range of technical and general support in respect of ICT and to provide an efficient and supportive service to all stakeholders in relation to ICT in school

The duties of this position will include, but not be limited to:
1. To assist in the implementation of the school’s ICT strategy by undertaking the following under the direction of the ICT Network Manager:

a) Maintaining the school computer networks, ensuring network servers are backed up as specified in the school’s ICT policy.

b) Ensuring staff and pupils have access to internet and intranet sites and set up
e-mail accounts.

c) Carrying out minor repairs to equipment where there is no maintenance contract.

d) Referral of serious technical and support problems to both the ICT Manager and appropriate technical/support facility, to ensure the quick resolution of faults.

e) Installation of software and hardware including the updating of drivers and anti virus software.

f) To set up user accounts for staff and pupils in accordance with the school’s policies.

g) To clean, adjust and safeguard VDUs and other computer equipment regularly, ensuring safety requirements are met as directed.

h) Maintenance of the hardware asset register.

i) To be responsible for loaning of equipment to teaching staff, demonstrating its use and that it is returned within agreed timescales.

2. To ensure the security marking of all IT related equipment.

3. To provide ICT support to staff and pupils via direction from staff and solving day-to-day ICT problems.

4. To be familiar with the requirements of Data Protection legislation and to ensure compliance with it.

5. To undertake any professional development and training as identified by the school

6. To maintain confidentiality at all times in respect of school-related matters and to prevent disclosure of confidential and sensitive information.

7. To undertake any other duties of a similar level and responsibility as may be required.